A GUIDE TO SPA ETIQUETTE
When visiting our Black Eagle Spa we want you to have the best & most enjoyable time possible. Just in case it’s your first time at a spa, or you are simply unsure of a few things, we have given you some useful tips to help you along. Just to ensure your entire experience is stress-free and geared towards ultimate relaxation.
ARRIVE 20-30 MINUTES EARLY.
On the day, arrive early to give yourself plenty of time (fifteen or 30 minutes will give you more than enough time) to chill out and familiarise yourself with the facilities, put your phone on silent and most importantly, to relax and enjoy the day.”
When you arrive, our wonderful team will guide you through what you need to do, and in the case of first-time visitors, a short questionnaire will have to fill in, – similar to one at a doctor’s office – that asks you to bring up any allergies, sensitivities and medical conditions.
RESPECT THE ‘NO PHONE’ ZONES.
You should try to unplug from the real world as much as you can – so keep your phones quiet (or off, if you’re one of the brave ones) and enjoy it
COMMUNICATE YOUR PREFERENCES.
Feel free to verbalize preferences of music volume, massage pressure, amount of chit-chat (or none at all!), table temperature, and so on. Another important spa rule is to let therapists know any health concerns or problem areas you may have, so they can work around it or adapt their technique to accommodate it.
KEEP QUITE & RELAX
Depending on the treatment you are having, you may want to have a light conversation with our therapist, or you may want to simply escape and drift away.
ROBES & CLOTHING
When arriving at the spa we suggest you wear light, comfortable clothing that is easy to slip on and off, after all, you’re here to relax.
You’ll be given a robe, slippers, and towel as soon as you arrive, but you’re more than welcome to bring your own if you prefer.
When it comes to jewelry we also suggest you wear minimal items making it easier to take them off and put them back on when need be.
If you plan on making use of the spa’s amenities, be sure to pack, a swimsuit or toiletries like a toothbrush and deodorant.
Please make sure that you keep all your valuables and clothes safely stored in your locker.
FRESHEN UP BEFORE REFRESHING.
This one is a golden rule of spa etiquette!
It’s nice to have a quick hot shower before a massage as it loosens up muscles and helps you to relax & if a facial is in your future brush those pearly whites.
DO I WEAR MY BIRTHDAY SUIT?”
Perhaps the most daunting part of a massage for first-timers is getting undressed. There are no spa rules set in stone to answer this popular question. But a rule of thumb to keep in mind is that your spa treatment is all about YOU. For some treatments, it may be beneficial to have clothing that can be easily removed or worked around, your technician wants nothing more than for you to be relaxed, so undress to the point where you’re comfortable. The technician will always give you privacy and time to get ready. Once you’re on the massage table, there will be a sheet or towel for you to slip under
USE AN “INSIDE SPA VOICE”
This is a great spa etiquette tip to utilize, to ensure the comfort and ambiance of all guests. Even in areas that aren’t designated as ‘no talking’ spots, it’s highly recommended to use a voice that’s as quiet and soothing as possible when/if chatting with a friend or spa employee. In fact, if you’re sharing amenity space with other guests, it’s a good form to go the extra mile and ask if they mind background conversation.
TIPS ARE TRULY APPRECIATED
We strive to provide you with the best treatments possible and should you feel inclined to leave a tip, we are happy for you to do so. Depending on the situation you can either tip the therapist directly or to the front desk team when leaving the spa.
If there are more questions you feel you need answers to, feel free to ask. If not, we look forward to seeing you on your next spa break.
For bookings & enquiries get in touch with us on Tel 011 958 5225 or firstname.lastname@example.org