A GUIDE TO SPA ETIQUETTE
When visiting our Black Eagle Spa we want you to have the best & most enjoyable time possible. Just in case it’s your first time at a spa, or you are simply unsure of a few things, we have given you some useful tips to help you along. Just to ensure your entire experience is stress-free and geared towards ultimate relaxation.
ARRIVE 20-30 MINUTES EARLY.
On the day, arrive early to give yourself plenty of time (fifteen or 30 minutes will give you more than enough time) to chill out and familiarise yourself with the facilities, put your phone on silent and most importantly, to relax and enjoy the day.”
When you arrive, our wonderful team will guide you through what you need to do, and in the case of first-time visitors, a short questionnaire will have to fill in, – similar to one at a doctor’s office – that asks you to bring up any allergies, sensitivities and medical conditions.
RESPECT THE ‘NO PHONE’ ZONES.
You should try to unplug from the real world as much as you can – so keep your phones quiet (or off, if you’re one of the brave ones) and enjoy it
COMMUNICATE YOUR PREFERENCES.
Feel free to verbalize preferences of music volume, massage pressure, amount of chit-chat (or none at all!), table temperature, and so on. Another important spa rule is to let therapists know any health concerns or problem areas you may have, so they can work around it or adapt their technique to accommodate it.
KEEP QUITE & RELAX
Depending on the treatment you are having, you may want to have a light conversation with our therapist, or you may want to simply escape and drift away.
ROBES & CLOTHING
When arriving at the spa we suggest you wear light, comfortable clothing that is easy to slip on and off, after all, you’re here to relax.
You’ll be given a robe, slippers, and towel as soon as you arrive, but you’re more than welcome to bring your own if you prefer.
When it comes to jewelry we also suggest you wear minimal items making it easier to take them off and put them back on when need be.
If you plan on making use of the spa’s amenities, be sure to pack, a swimsuit or toiletries like a toothbrush and deodorant.
Please make sure that you keep all your valuables and clothes safely stored in your locker.
FRESHEN UP BEFORE REFRESHING.
This one is a golden rule of spa etiquette!
It’s nice to have a quick hot shower before a massage as it loosens up muscles and helps you to relax & if a facial is in your future brush those pearly whites.
DO I WEAR MY BIRTHDAY SUIT?”
Perhaps the most daunting part of a massage for first-timers is getting undressed. There are no spa rules set in stone to answer this popular question. But a rule of thumb to keep in mind is that your spa treatment is all about YOU. For some treatments, it may be beneficial to have clothing that can be easily removed or worked around, your technician wants nothing more than for you to be relaxed, so undress to the point where you’re comfortable. The technician will always give you privacy and time to get ready. Once you’re on the massage table, there will be a sheet or towel for you to slip under
USE AN “INSIDE SPA VOICE”
This is a great spa etiquette tip to utilize, to ensure the comfort and ambiance of all guests. Even in areas that aren’t designated as ‘no talking’ spots, it’s highly recommended to use a voice that’s as quiet and soothing as possible when/if chatting with a friend or spa employee. In fact, if you’re sharing amenity space with other guests, it’s a good form to go the extra mile and ask if they mind background conversation.
TIPS ARE TRULY APPRECIATED
We strive to provide you with the best treatments possible and should you feel inclined to leave a tip, we are happy for you to do so. Depending on the situation you can either tip the therapist directly or to the front desk team when leaving the spa.
If there are more questions you feel you need answers to, feel free to ask. If not, we look forward to seeing you on your next spa break.
For bookings & enquiries get in touch with us on Tel 011 958 5225 or firstname.lastname@example.org
DO YOU ‘KNEAD’ TIME TO RELAX AT BLACK EAGLE SPA
Sometimes we all need to escape the daily grind by taking the day off to indulge yourself in a sensory voyage that soothes both body & mind. Let us help you take some time to reconnect with yourself to relax with a treatment of your choice or to indulge in a full day of pampering
If you’re looking for a well-deserved relaxing day, some inspiration for your next girls’ getaway, or even a romantic couple’s weekend, we’ve done the hard work and compiled some great spa treatments and packages just for you.
Step into serenity at the Black Eagle Spa where the focus is on wellbeing ad calmness. Allow our skilled therapists to awaken tired mussels and bring you back to a state of calm and natural wellbeing. Signature massages packages and a full menu of treatments for the entire body have been created with you in mind. In conjunction with our other services and facilities including accommodation, restaurant, bar, and swimming pool, where our professional and genuinely dedicated team is waiting to welcome you
Relax, rejuvenate and restore your innermost being with our soothing treatments. You can look forward to being pampered and revitalized with only the finest products to hydrate your skin, manipulate pressure points and unblock your energy flow from head to toe with a series of massages, wraps, and scrubs. With special treatments for the face, hands, feet, and body, you will emerge from the sanctity of Black Eagle Spa feeling refreshed and rejuvenated.
Indulge a little more and treat someone else with a gift voucher for them to choose their own preferred spa treatment. Linger a little longer, just because your treatments are over that doesn’t mean your time with us has to be. Claim a lounger next to our pool and make the most of the fabulous highveld weather with a drink or light bite to eat
Whatever the occasion, we have a package for you – and with our amazing opening specials, you’ll struggle to find a reason not to do it!
SECRET ESCAPE RIGHT ON YOUR DOORSTEP
Life is so full of distractions and this is one of the reasons that we pay too little attention to our partners. To maintain a long and loving relationship, it is so important to take time out of our busy schedules and really connect. One fantastic way to do that is a romantic getaway!
There are quite a few ways to surprise your loved one and show them that you care. Black Eagle Boutique Hotel is an absolute gem, ideal for that romantic escape. We pride ourselves in that we understand the value of sharing those special moments with loved ones and we specialise in creating the perfect environment for this. The spectacular gardens, tranquil atmosphere and intimate setting creates the right ambiance for your romantic getaway.
Whether you are celebrating love through marriage, an anniversary, honeymoon, or simply a couple’s escape, Black Eagle Boutique Hotel has the perfect romantic setting for your special day. The hotel, with their secluded location, is ideally situated and ensures a peaceful ambiance. This oasis spreads out into open courtyards within beautifully manicured gardens.
On arrival at Black Eagle, you will be escorted to your spacious executive suite which boasts a king size bed, en-suite bathroom, luxury amenities, gowns and slippers.
Love and romance can be celebrated in so many different ways and at Black Eagle we offer couples a pampering massage in the privacy of their room. Enjoy dinner in our restaurant or on the private balcony outside your suite.
There are endless possibilities when it comes to surprising your loved one. Black Eagle is the perfect venue for a luxurious evening or weekend getaway. Contact us today and find out how we can help you plan the evening of your dreams.
A LOVELY AFTERNOON TEA TREAT
There’s nowhere better to savour a delicious traditional Afternoon Tea than at Black Eagle Hotel & Spa, overlooking peaceful gardens situated in the heart of Ruimsig.
The Al Fresco Cafe is perfect for light refreshments and ‘inbetweeners’. Enjoy afternoon tea with some of our homemade classics such as mouthwatering tarts, scones with jam and cream, quiches with fresh salad or gourmet toasted sandwiches. Alternatively choose from our menu of quaffable wines and cocktails, while watching the sunlight play hide and seek through the changing backdrop of the garden
Black Eagle Hotel will most definitely appeal to all of your sences and is the ideal place to relax and unwind.
Book your afternoon tea treat now by contacting:
011 958 5225 or email@example.com
Central reservations: 011 568 2734 or firstname.lastname@example.org